pb777's Privacy Policy &
Data Protection Commitment

1 General Overview

pb777 is an online gaming and betting platform that provides live casino, slots, cricket betting, and various other entertainment services for users in Bangladesh. This privacy policy ("Policy") applies to the pb777 website, mobile platform, and all related digital services.

When you register on pb777, use our services, or access our platform, you are considered to have given your consent to the methods of data collection and use described in this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

2 What Information We Collect

pb777 collects the following types of information:

• Identity Information: Full name, date of birth, national identity card number (when required for identity verification).
• Contact Information: Email address, mobile phone number.
• Financial Information: Payment method details (bKash, Nagad, Rocket, or bank account details), transaction history.
• Account Information: Username, password (in encrypted form), account preferences and settings.
• Activity Information: Gaming history, betting activity, bonus usage, and other platform activity.
• Technical Information: IP address, browser type, operating system, device identifier, cookie data.
• Communication Records: History of contact with customer support, live chat information, and email messages.

2.1 Sources of Data Collection

The information described above is collected from the following sources:

• Directly from you: When filling out registration forms, completing transactions, or contacting customer support.
• Automatically: When you use our platform, through cookies, log files, and similar technologies.
• Through third parties: From payment processors, identity verification agencies, and technology partners.

3 How We Use Your Information

pb777 uses collected information for the following legitimate purposes:

1. Account Management & Service Delivery: Creating and managing your account, identity verification, processing transactions, and keeping gaming services active.
2. Communication: Important account notifications, transaction confirmations, promotional offers, and customer support communications.
3. Security & Fraud Prevention: Protection against unauthorized access, suspicious activity, and fraud.
4. Legal Compliance: Adhering to applicable laws, regulations, and directives from regulatory authorities.
5. Service Improvement: Analyzing user experience to improve platform functionality and features.
6. Responsible Gaming Support: Identifying problematic gaming behavior and providing users with necessary assistance.

3.1 Marketing Communications

pb777 may send promotional messages, bonus offers, and other marketing communications based on your consent. You can withdraw this consent at any time by going to your account settings or contacting customer support.

4 When We Share Information

pb777 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service Provider Partners: For payment processing (bKash, Nagad, Rocket, banks), identity verification, cybersecurity, and technical infrastructure services. These partners are contractually bound to keep information confidential.
• Legal Reasons: To relevant authorities in response to court orders, government investigations, or legal obligations.
• Security & Fraud Prevention: To ensure platform security and protect users.
• Business Restructuring: In the event of a merger, acquisition, or asset transfer, where the new entity will be required to comply with this privacy policy.
• With Your Consent: In any other case, with your explicit consent.

4.1 Information with Game Providers

pb777 uses software from various game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. These providers may access the minimum information necessary to operate their own technology. Each of them is required to maintain strict data protection standards.

5 Our Security Technology

pb777 uses industry-standard technology to keep your personal and financial information secure:

• SSL Encryption: All data transmissions are encrypted via SSL/TLS technology, which prevents data theft and unauthorized access.
• Secure Servers: Our server infrastructure is secured at both physical and digital levels.
• Password Hashing: User passwords are never stored in plain text; strong hashing algorithms are used.
• Two-Factor Authentication: The option to add an extra layer of security when accessing your account.
• Regular Security Reviews: Our systems undergo regular security audits and testing.
• Access Controls: Only authorized personnel can access information, and only to the extent necessary.

However, transmitting information over the internet is not entirely risk-free. We are committed to ensuring maximum protection, but you should also use a strong password and never share your login details with anyone to help keep your account secure.

6 How Long We Retain Your Information

pb777 retains your information for as long as:

• Your account is active and you are using our services.
• It is required to comply with legal obligations (different retention periods apply for different types of information).
• It is required for resolving disputes, enforcing agreements, or preserving legal claims.

Even after an account is closed, certain information may be retained for a defined period for legal requirements and audit purposes. Information is deleted or anonymized as soon as reasonably possible.

6.1 Your Rights

As a pb777 user, you have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Object to Processing: The right to object to the use of your information for legitimate interest or direct marketing purposes.
• Right to Data Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent for any processing based on your consent.

To exercise any of the above rights, please contact us. We will review your request as promptly as possible.

7 How We Use Cookies

Cookies are small text files stored on your device. pb777 uses cookies for the following purposes:

• Essential Cookies: To keep core platform functions running (such as login sessions and language preferences). Without these, the service will not work properly.
• Analytics Cookies: To understand how the platform is used, which helps improve the service.
• Functional Cookies: To remember your preferences and settings.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the service to not work properly.

8 Protecting Children & Adolescents' Information

pb777 strictly prohibits anyone under the age of 21 (twenty-one) from using the platform. We do not knowingly collect any personal information from minors. Age verification is carried out during the registration process.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete the relevant information.